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Illinois FAQs

Illinois FAQs

Frequently Asked Questions

FAQs About Illinois Home Care Services

Advantage Home Care shares some of the most frequently asked questions that we get about the home care services we provide in Illinois.

Currently, the State of Illinois does NOT allow us to offer consumer-directed services which we call Bring Your Own Caregiver (BYOC). Check back often to see updates on when this service may be available in Illinois.

We also have general FAQs and home care terminology explained. For those looking to start a career in the home care industry, we have caregiver employment FAQs.

FAQ > Illiinois FAQs


Care Receiver FAQs

What type of home care services are offered in Illinois?

We offer traditional home care services in Illinois:

  • Personal Care – Help with everyday tasks like bathing, grooming, and meals
  • Homemaking Services – Light housekeeping, laundry, and other household tasks
  • Respite Care – Short-term relief for primary caregivers
  • Skilled Nurse Services – Medication setups and general health assessments
  • Pediatric Care – Personal care services for Medicaid members under 21
  • Transportation Services – Shopping, banking, church, and other errands

See more about all of our home care services

Where are your home care services offered in Illinois?

Advantage Home Care services are based out of a few different offices in Illinois that support the counties and surrounding areas.

Please contact us to find out if we have caregivers near you.

We are expanding rapidly in Illinois and other states.

I am looking for services for myself, a friend or family in Illinois, who should I speak with?

We would be honored to help you. Please click this link to send us your information and our Advantage family will contact you promptly. Or call us at (888) 678-CHOICE (2464).

Do you offer in-home care services for Veterans?

In-home nursing and non-medical services are available for eligible veterans.

Veterans may use their VA Aid and Attendance benefit funds for home care. Aid and Attendance eligibility is determined based on military services, personal care needs, income, and assets.

Read more about in-home care services for Veterans.

What is the "Your Voice Matters" initiative?

The Advantage Home Care Your Voice Matters Employee/Client/Community Engagement Initiative provides a completely safe, reliable, and anonymous way for Advantage team members, clients and the community to report issues directly to our company leaders. This tool allows your Advantage Home Care leadership teams to have full transparency into what’s happening within our company and the ability to address potential concerns quickly and efficiently. Your participation is greatly appreciated and essential to our mission!

Your Voice Matters is an anonymous reporting and communication initiative that promotes diversity, equity, and inclusion in the workplace. At Advantage Home Care, we value diversity, equity, and inclusion in the workplace at all times. Advantage team members want to ensure that every home health employee and every home healthcare client feels equal and included.



  1. Call the Your Voice Matters Reporting Hotline: 314-530-7979.

This hotline is open to your 24 hours a day, seven days a week, providing you DIRECT access to our leadership team at Advantage Home Care. The hotline allows you to leave a detailed message describing the nature of your complaint or concern. 

  1. If you prefer, you can Email your Advantage Home Care leadership team by sending your email to:


Can I refer a family or friend to be my caregiver?

Yes, we would love to have your friend or family member join the Advantage Home Care Illinois team.  They can apply here.

Is Bring Your Own Caregiver (BYOC) available in Illinois?


Bring Your Own Caregiver (BYOC) is an Advantage Home Care program that works with Medicaid home-based programs. It is NOT currently available in Illinois.

Are the Medicaid Self-Directed services available through Advantage Home Care in Illinois?

No. Advantage Home Care is not currently authorized to offer Medicaid Self-Directed Services or Home Based Services in Illinois.

Are you hiring caregivers in Illinois?

Yes, we would love to have your friend or family member join the Advantage Home Care Illinois team.  They can apply here.

Do you offer DailyPay in Illinois?

Yes, employees of Advantage Home Care may enroll in the DailyPay program to make every day a pay day!

DailyPay - Every day is pay day

Contact us if you have more questions about our home care services in Illinois.