Advantage Home Care shares frequently asked questions by our employees in various locations and by those looking to become a caregiver and join Advantage Home Care.
FAQ > CareGIVER FAQs
I am having issues with my new hire training.
Welcome to the team. If you are new, click here for the Missouri Licensed C.N.A., LPN, RN Training or click here for the Missouri In-Home training.
If you are a go-getter and need to take the training again or just get a refresher on a subject, sign in with your username and password. If you forgot your credentials, you can reset them by clicking on “Lost your Password.”
If you cannot move on from a video, you will need to watch the video until the end, after the credits are complete. You will then be allowed to move to the next lesson.
I am a current employee, and I am having trouble clocking in.
I am a current employee and I need help with payroll issues, pay stubs or direct deposit.
We are happy to help you with payroll questions. Please complete this form, and we will get back to you promptly.
I am a current employee and I need help with tax issues.
Our payroll system is programmed with the Federal and State guideline for taxes. We suggest updating your forms and electing to change your withholdings from each check.
Also, please note that if you are single, made less than $12,950 and are under 65 years of age, you do not have to file a tax return. If you are a head of a household, made less than $19,400 and are under 65 years of age, you do not have to file a tax return. If you are married and both spouses combined to make less than $25,900 and are under the age of 65, you do not have to file taxes.
How does daily pay work?
You can learn more about our daily pay option here: https://www.dailypay.com/frequently-asked-questions/
What is the "Your Voice Matters" initiative?
The Advantage Home Care Your Voice Matters Employee/Client/Community Engagement Initiative provides a completely safe, reliable, and anonymous way for Advantage team members, clients and the community to report issues directly to our company leaders. This tool allows your Advantage Home Care leadership teams to have full transparency into what’s happening within our company and the ability to address potential concerns quickly and efficiently. Your participation is greatly appreciated and essential to our mission!
Your Voice Matters is an anonymous reporting and communication initiative that promotes diversity, equity, and inclusion in the workplace. At Advantage Home Care, we value diversity, equity, and inclusion in the workplace at all times. Advantage team members want to ensure that every home health employee and every home healthcare client feels equal and included.
YOU CAN REPORT A CONCERN IN TWO DIFFERENT WAYS:
- Call the Your Voice Matters Reporting Hotline: 314-530-7979.
This hotline is open to your 24 hours a day, seven days a week, providing you DIRECT access to our leadership team at Advantage Home Care. The hotline allows you to leave a detailed message describing the nature of your complaint or concern.
- If you prefer, you can Email your Advantage Home Care leadership team by sending your email to: reporting@advantagehomecare.com
Where can I find current job openings?
How do I fill out an application for employment?
Thank you for your interest in Advantage. To apply, please click here.
We offer both full-time and part-time positions.
You do not need a nursing degree to apply for a job with Advantage.
If you have filled out an application and are waiting on status, please call our recruitment department at 888-678-2464 between 7:30– 4:30 M-F. We hope to see you as part of our team soon!
Apply Online
ADP Login
EVV Support
Crescendo Connect
DailyPay FAQ
Advantage Home Care employees need a bank account, a pre-paid debit card or payroll card so DailyPay knows where to send your earned pay. More information about DailyPay.
Employee Handbook
At Advantage, our mission is to provide quality trusted in-home healthcare services to our clients. We strive to achieve this by hiring the most qualified and compassionate healthcare personnel who are loyal and committed to providing peace of mind and making a positive difference in the lives of our clients.
Please refer to your handbook when you have questions about policies and procedures. If anything listed in this handbook is unclear, please contact your direct supervisor.