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Employment FAQs

CareGIVER Employment FAQs

FAQ > CareGIVER FAQs

Frequently Asked Questions

We understand that you may have questions about working as a caregiver with Advantage Home Care. This page addresses some of the most frequently asked questions from our employees across various locations, as well as individuals considering a caregiving career with us. Find the answers you need below.

Employee FAQs: Explore questions related to benefits, scheduling, training, and more for current Advantage Home Care employees.

Applicant FAQs: Learn about the application process, job requirements, and what it’s like to work as a caregiver with Advantage Home Care.

Employee Quick Links: Access essential resources and information for current employees.

Daily Pay for Employees

Employee FAQs - CareGiver

Is training provided?

At Advantage Home Care, we ensure all our caregivers are confident and prepared before their first home visit. New employee complete an online training program upon hire.

The specific length and content of your training will be tailored to your job responsibilities and the specific regulations of your state (Missouri, Illinois, or Tennessee). Once you are hired, your training modules will be assigned to you so you can begin your home caregiver journey with us.

Need help with online training?

Welcome to the team. If you are new, a member of our Recruitment Team will send you a link to our training portal.

If you are a go-getter and need to take the training again or just get a refresher on a subject, sign in to AdvantageHR.net with your username and password. If you forgot your credentials, you can reset them by clicking on “Lost your Password.”

If you cannot move on from a video, you will need to watch the video until the end, after the credits are complete. You will then be allowed to move to the next lesson.

I am a current employee, and I am having trouble clocking in.

You can access CrescendoConnect App (EVV) information here.

If you need additional help, please get in touch with our EVV Support Team at evv@advantagehomecare.com or through this link.

How does daily pay work?

You can learn more about our daily pay option here: https://www.dailypay.com/frequently-asked-questions/

Need help with payroll issues, pay stubs or direct deposit?

We are happy to help you with payroll questions. Please complete this form, and we will get back to you promptly.

I am a current employee and I need help with tax issues.

Our payroll system is programmed with the Federal and State guideline for taxes. We suggest updating your forms and electing to change your withholdings from each check.

Also, please note that if you are single, made less than $12,950 and are under 65 years of age, you do not have to file a tax return.  If you are a head of a household, made less than $19,400 and are under 65 years of age,  you do not have to file a tax return. If you are married and both spouses combined to make less than $25,900 and are under the age of 65,  you do not have to file taxes.

What is "Your Voice Matters"?

The Advantage Home Care Your Voice Matters Employee/Client/Community Engagement Initiative provides a completely safe, reliable, and anonymous way for Advantage team members, clients and the community to report issues directly to our company leaders. This tool allows your Advantage Home Care leadership teams to have full transparency into what’s happening within our company and the ability to address potential concerns quickly and efficiently. Your participation is greatly appreciated and essential to our mission!

Your Voice Matters is an anonymous reporting and communication initiative that promotes diversity, equity, and inclusion in the workplace. At Advantage Home Care, we value diversity, equity, and inclusion in the workplace at all times. Advantage team members want to ensure that every home health employee and every home healthcare client feels equal and included.

YOU CAN REPORT A CONCERN IN TWO DIFFERENT WAYS:

 

  1. Call the Your Voice Matters Reporting Hotline: 314-530-7979.

This hotline is open to your 24 hours a day, seven days a week, providing you DIRECT access to our leadership team at Advantage Home Care. The hotline allows you to leave a detailed message describing the nature of your complaint or concern. 

  1. If you prefer, you can Email your Advantage Home Care leadership team by sending your email to: reporting@advantagehomecare.com

Applicant FAQs

Employment - Online Application

Where can I find current job openings?

We run our ads on Indeed.  Click here or search Advantage Home Care once you’re in Indeed.

How do I fill out an application for employment?

Thank you for your interest in Advantage.  To apply, please click here.

We offer both full-time and part-time positions.  

You do not need a nursing degree to apply for a job with Advantage.

If you have filled out an application and are waiting on status, please call our recruitment department at 888-678-2464 between 7:30– 4:30 M-F. We hope to see you as part of our team soon!

Employee Quick Links

DailyPay FAQ

To start accessing your earnings daily, you must first enroll through the DailyPay app. During setup, you will need to link a bank account, prepaid debit card, or payroll card so DailyPay knows where to send your payments.

For more details, you can browse our Advantage Home Care DailyPay FAQs or visit the DailyPay FAQ Help Center for additional technical support.

Sign up for DailyPay Here

Employee Handbook

At Advantage, our mission is to provide quality trusted in-home healthcare services to our clients. We strive to achieve this by hiring the most qualified and compassionate healthcare personnel who are loyal and committed to providing peace of mind and making a positive difference in the lives of our clients.

Please refer to your handbook when you have questions about policies and procedures. If anything listed in this handbook is unclear, please contact your direct supervisor.

Refer to the Employee Handbook, click here

Need more help? Contact your local Advantage Home Care office (state and town office locations) for personalized assistance with your employment questions.