{"id":227874,"date":"2022-11-16T13:36:35","date_gmt":"2022-11-16T19:36:35","guid":{"rendered":"https:\/\/advantagehomecare.com\/?page_id=227874"},"modified":"2023-09-04T19:23:23","modified_gmt":"2023-09-05T00:23:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/advantagehomecare.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row&#8221; pix_particles_check=&#8221;&#8221; css=&#8221;.vc_custom_1639857456672{background-color: #061963 !important;}&#8221;][vc_column]<div  class=\"pix-heading-el text-left  vc_custom_1687898126922\"><div><div class=\"slide-in-container2\"><h2 class=\"text-white font-weight-bold animate-in heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"0\">FAQ<\/h2><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row pix_particles_check=&#8221;&#8221; css=&#8221;.vc_custom_1639858281499{margin-top: 45px !important;}&#8221;][vc_column]<div  class=\"pix-heading-el text-left \"><div><div class=\"slide-in-container2\"><h2 class=\"text-primary font-weight-bold heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\">Frequently Asked Questions<\/h2><\/div><\/div><\/div>[vc_column_text]<span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-228254 size-medium\" src=\"https:\/\/advantagehomecare.com\/wp-content\/uploads\/2022\/12\/faq-advantage-home-care-1-300x189.png\" alt=\"FAQ Advantage Home Care frequently asked questions\" width=\"300\" height=\"189\" srcset=\"https:\/\/advantagehomecare.com\/wp-content\/uploads\/2022\/12\/faq-advantage-home-care-1-300x189.png 300w, https:\/\/advantagehomecare.com\/wp-content\/uploads\/2022\/12\/faq-advantage-home-care-1-768x483.png 768w, https:\/\/advantagehomecare.com\/wp-content\/uploads\/2022\/12\/faq-advantage-home-care-1.png 800w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>Advantage Home Care shares some of the most frequently asked questions (FAQ) that we get about Home Care Services, Consumer Directed Services (CDS), and employment opportunities.\u00a0 Because state laws are different please click on the STATE buttons below to read more localized information. <\/span>\r\n\r\n<span style=\"font-weight: 400;\">We are currently developing resources at the local location level, if you go to the locations page and there is a town button you will see even more FAQs.<\/span>[\/vc_column_text]<div class=\"ult-spacer spacer-663b329c04e14\" data-id=\"663b329c04e14\" data-height=\"25\" data-height-mobile=\"5\" data-height-tab=\"25\" data-height-tab-portrait=\"25\" data-height-mobile-landscape=\"5\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row pix_particles_check=&#8221;&#8221;][vc_column width=&#8221;5\/6&#8243;]<div class=\"ult-spacer spacer-663b329c04e4b\" data-id=\"663b329c04e4b\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div  class=\"pix-heading-el text-left \"><div><div class=\"slide-in-container2\"><h2 class=\"text-primary font-weight-bold heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\">General FAQ<\/h2><\/div><\/div><\/div>[vc_toggle title=&#8221;What are Home Care Services?&#8221;]Home Care Services provide support services that enable a person to live safely in their home. Caregivers provide short-term or long-term care in the home, based on a person&#8217;s needs. In-Home Care Services can help someone who is:\r\n<ul>\r\n \t<li>Aging and needs daily assistance to live independently<\/li>\r\n \t<li>Managing chronic health issues<\/li>\r\n \t<li>Or has special needs or a disability<\/li>\r\n<\/ul>\r\nSee all of our <a href=\"https:\/\/advantagehomecare.com\/services\/\"><u>Home Care Services<\/u><\/a> &#8211; please note that some states offer different services.[\/vc_toggle][vc_toggle title=&#8221;What is BYOC?&#8221;]BYOC is Advantage Home Care&#8217;s <strong>B<\/strong>ring <strong>Y<\/strong>our <strong>O<\/strong>wn <strong>C<\/strong>aregiver program. It is nationally referred to as Consumer Directed Services (CDS) or Consumer Directed Care (CDC).\u00a0 BYOC allows you to have someone you already know get paid to support you. Not all states allow Consumer Directed Services.\r\n<ul>\r\n \t<li>Missouri residents may be eligible for BYOC<\/li>\r\n<\/ul>\r\n<a href=\"https:\/\/advantagehomecare.com\/byoc-opportunity\/\"><u>Read more information about the BYOC Opportunity here.<\/u><\/a>[\/vc_toggle][vc_toggle title=&#8221;Can CareGIVERS receive Daily Pay?&#8221;]Yes!\u00a0 Advantage Home Care offers caregivers the opportunity to sign-up for Daily Pay.\r\n\r\n<a href=\"https:\/\/advantagehomecare.com\/daily-pay-for-caregivers\/\"><u>Find out more about the Daily Pay APP<\/u> and how Advantage Home Care employees can sign up to receive their pay daily!<\/a>[\/vc_toggle][vc_toggle title=&#8221;What is Consumer Directed Services (CDS)?&#8221;]Consumer Directed Services (CDS) is a program that is available in certain states that allows you to have someone you already know, love, and trust get paid to support you.\r\n<ul>\r\n \t<li>Missouri residents may be eligible for CDS<\/li>\r\n<\/ul>\r\n<a href=\"https:\/\/advantagehomecare.com\/consumer-directed-services\/\"><u>Read more about Consumer Directed Services here.<\/u><\/a>[\/vc_toggle][vc_toggle title=&#8221;What kinds of CareGIVERs does Advantage Home Care have?&#8221;]Advantage Home Care hires and trains people to perform personal care services, homemaking services, and transport services. In some states we hire nurses.\r\n\r\nIf you require specific services please <a href=\"https:\/\/advantagehomecare.com\/contact\/\"><u>contact us<\/u><\/a> to discuss your needs.\r\n\r\nIf you are looking to <a href=\"https:\/\/advantagehomecare.com\/employees\/\"><u>become a caregiver read more here<\/u><\/a>.[\/vc_toggle][vc_toggle title=&#8221;What is the &#8220;Your Voice Matters&#8220; initiative?&#8221;]The Advantage Home Care\u00a0<strong>Your Voice Matters Employee\/Client\/Community Engagement Initiative <\/strong>provides a completely safe, reliable, and anonymous way for Advantage team members, clients and the community to report issues directly to our company leaders. This tool allows your Advantage Home Care leadership teams to have full transparency into what&#8217;s happening within our company and the ability to address potential concerns quickly and efficiently. Your participation is greatly appreciated and essential to our mission!\r\n\r\n<strong>Your Voice Matters<\/strong>\u00a0is an anonymous reporting and communication initiative that promotes diversity, equity, and inclusion in the workplace. At Advantage Home Care, we value diversity, equity, and inclusion in the workplace at all times. Advantage team members want to ensure that every home health employee and every home healthcare client feels equal and included.\r\n\r\n<strong>YOU CAN REPORT A CONCERN IN TWO DIFFERENT WAYS:<\/strong>\r\n\r\n<strong>\u00a0<\/strong>\r\n<ol>\r\n \t<li><strong>Call the Your Voice Matters Reporting Hotline: 314-530-7979.<\/strong><\/li>\r\n<\/ol>\r\nThis hotline is open to your <strong>24 hours a day, seven days a week<\/strong>, providing you DIRECT access to our leadership team at Advantage Home Care. The hotline allows you to leave a detailed message describing the nature of your complaint or concern.<strong>\u00a0<\/strong>\r\n<ol start=\"2\">\r\n \t<li>If you prefer, you can <strong>Email your Advantage Home Care leadership team<\/strong> by sending your email to: reporting@advantagehomecare.com<\/li>\r\n<\/ol>\r\n[\/vc_toggle][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#6e1c10&#8243;][vc_column_text]\r\n<h2>Terminology and Services Explained<\/h2>\r\n<ul>\r\n \t<li><strong><a href=\"https:\/\/advantagehomecare.com\/in-home-services\/\"><u>In-Home Services<\/u><\/a><\/strong> &#8211; In-Home Care Services are support services that enable a person with medical issues or disabilities to live safely in their home.<\/li>\r\n \t<li><strong><a href=\"https:\/\/advantagehomecare.com\/home-health-care\/\"><u>Home Health Care Services<\/u><\/a><\/strong> &#8211; Skilled nursing services are provided in your home.<\/li>\r\n \t<li><a href=\"https:\/\/advantagehomecare.com\/missouri-medicaid\/\"><strong><u>Missouri Medicaid Home Care Services<\/u><\/strong><\/a> &#8211; A Medicaid program for in-home services.<\/li>\r\n \t<li><strong><a href=\"https:\/\/advantagehomecare.com\/nursing-services\/\"><u>In-Home Nursing Services<\/u><\/a><\/strong> &#8211; Skilled nursing services that allow a person to live safely in their home.<\/li>\r\n \t<li><strong><a href=\"https:\/\/advantagehomecare.com\/personal-care\/\"><u>Personal Care Services<\/u><\/a> <\/strong>&#8211; Personal care (not nursing) services provided by caregivers in your home.<\/li>\r\n \t<li><strong><a href=\"https:\/\/advantagehomecare.com\/veterans-care\/\"><u>Veterans Home Care<\/u><\/a><\/strong> &#8211; In-home support services for eligible veterans.<\/li>\r\n<\/ul>\r\n[\/vc_column_text]<div class=\"ult-spacer spacer-663b329c04e8e\" data-id=\"663b329c04e8e\" data-height=\"25\" data-height-mobile=\"5\" data-height-tab=\"25\" data-height-tab-portrait=\"25\" data-height-mobile-landscape=\"5\" style=\"clear:both;display:block;\"><\/div>[vc_column_text]\r\n<h5 style=\"text-align: center;\">Contact us at 888-678-2464 from 7:30-4:30 Monday &#8211; Friday.\u00a0 Our Intakes team will be able to answer more questions or discuss your home care needs.<\/h5>\r\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_column_text]\r\n<h4>More FAQs<\/h4>\r\n[\/vc_column_text]<a  href=\"https:\/\/advantagehomecare.com\/faq\/employment-faqs\/\" class=\"btn mb-2     btn-primary d-inline-block      btn-md\"     ><span class=\"font-weight-bold \" >Employment FAQs<\/span><\/a><div class=\"d-block w-100 text-center\"><a  href=\"https:\/\/advantagehomecare.com\/faq\/missouri-faqs\/\" class=\"btn mb-2     btn-primary d-inline-block      pix-btn-div btn-md\"     ><span class=\"font-weight-bold \" >Missouri FAQs<\/span><\/a><\/div><div class=\"d-block w-100 text-center\"><a  href=\"https:\/\/advantagehomecare.com\/faq\/illinois-faqs\/\" class=\"btn mb-2     btn-primary d-inline-block      pix-btn-div btn-md\"     ><span class=\"font-weight-bold \" >Illinois FAQs<\/span><\/a><\/div><div class=\"d-block w-100 text-center\"><a  href=\"https:\/\/advantagehomecare.com\/faq\/tennessee-faqs\/\" class=\"btn mb-2     btn-primary d-inline-block      pix-btn-div btn-md\"     ><span class=\"font-weight-bold \" >Tennessee FAQs<\/span><\/a><\/div>[\/vc_column][\/vc_row][vc_row pix_particles_check=&#8221;&#8221;][vc_column][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"[vc_row full_width=&#8221;stretch_row&#8221; pix_particles_check=&#8221;&#8221; css=&#8221;.vc_custom_1639857456672{background-color: #061963 !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row pix_particles_check=&#8221;&#8221; css=&#8221;.vc_custom_1639858281499{margin-top: 45px !important;}&#8221;][vc_column][vc_column_text]Advantage Home Care shares some of the most frequently asked questions (FAQ) that we get about Home Care Services, Consumer Directed Services (CDS), and employment opportunities.\u00a0 Because state laws are different&#8230;","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.8 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ | Frequently Asked Questions<\/title>\n<meta name=\"description\" content=\"FAQ for Advantage Home Care agency home care services and careGIVER opportunities. 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